Panda Casino Terms & Conditions

These Terms & Conditions apply to your use of the Panda Casino website, account services, games, promotions and any related features made available online. Additional rules may apply to particular games, competitions, offers or payment methods. Where additional rules apply, they will form part of these terms and should be read before you participate.

You must be legally permitted to use online gambling services in the place where you are located. You must also meet any applicable minimum age requirement. It is your responsibility to understand and comply with the laws that apply to you. Panda Casino does not invite people to use its services where online gambling is unlawful or restricted.

When opening an account, you must provide information that is accurate, complete and current. You must not register more than one personal account unless expressly permitted. An account must be used only by the person whose details were provided during registration. You must not sell, transfer, lend or otherwise allow another person to access your account.

You are responsible for keeping your login information confidential and for all activity carried out through your account. If you believe that your account has been accessed without permission, or that your password or other security details have been compromised, you should stop using the account and contact customer support through the available website channels.

• You must not create an account using false, misleading or inaccurate information.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
• You must not use software, devices or methods designed to interfere with the website or gain an unfair advantage.
• You must not attempt to disrupt games, payment systems, security features or other users' access.
• You must follow any verification, security and account management instructions provided by Panda Casino.

Panda Casino may conduct identity, age, payment, security and responsible gambling checks. You may be asked to provide documents or information for these purposes. An account may be restricted while checks are completed. Information supplied during verification must be genuine and belong to you. Failure to provide requested information may affect access to an account or services.

You may only deposit funds using a payment method that you are authorised to use. Deposits must be made for your own use and not on behalf of another person. You should check the available payment information before making a transaction, as payment methods may be subject to their own conditions, processing arrangements, fees or restrictions.

You should only deposit money that you can afford to lose. Gambling is not a way to make money, repay debts or solve financial problems. Before playing, consider setting a budget and deciding how much time and money you are comfortable spending. Account tools may be available to help you manage your play.

Games are provided for entertainment and outcomes are determined by the relevant game systems and rules. You accept the result of a game when it is recorded by the website, subject to any correction required because of a technical issue, system error or other valid reason. If a game is interrupted, the outcome will be handled in accordance with the applicable game rules and operational procedures.

Withdrawals may be subject to account verification, payment checks and any applicable rules shown on the website. Panda Casino may return funds through an appropriate payment method or request further information before processing a withdrawal. You are responsible for ensuring that your payment details are correct and current.

Panda Casino may correct obvious errors, including incorrectly displayed balances, game results, transaction records or promotional information. If funds are credited to your account in error, you must notify Panda Casino and the amount may be recovered or adjusted. You must not knowingly use funds or benefits that were provided because of an error.

You remain responsible for any taxes, duties or reporting obligations that may apply to you. You should obtain independent financial or tax advice if you are unsure about your obligations. Transaction records may be retained for security, compliance, customer service and account administration purposes.

Promotions, bonuses and special offers may have separate terms. These may include eligibility requirements, participation rules, wagering conditions, expiry periods, game restrictions, deposit requirements or limits on use. You should review the specific terms of an offer before accepting it. If there is a conflict between a promotion's specific terms and these general terms, the specific promotion terms will apply to that promotion.

Unless expressly permitted, a person may participate in an offer only once. Panda Casino may refuse, withdraw or amend a promotion where there is evidence of misuse, collusion, fraud, multiple accounts, technical error or a breach of the applicable rules. Promotional benefits may be removed where they were obtained or used improperly.

Prohibited conduct

• Using another person's account, payment method, identity or personal information.
• Using automated systems, bots, scripts or tools that affect normal website operation or gameplay.
• Exploiting a fault, vulnerability, pricing error or software error.
• Colluding with other users or attempting to manipulate a game, promotion or result.
• Using the services in connection with fraud, money laundering, criminal activity or unlawful transactions.
• Uploading or transmitting harmful code, offensive material or content that infringes another person's rights.
• Interfering with the security, availability, performance or integrity of the website.

Panda Casino may suspend, restrict, close or investigate an account where it reasonably considers that these terms, applicable law, game rules or security requirements have been breached. Action may also be taken where activity creates a risk to Panda Casino, its service providers, other users or the integrity of the services. Where appropriate and lawful, the reasons for action may be explained to you.

If an account is closed or restricted, you must not attempt to create or use another account without permission. Any remaining balance will be handled in accordance with applicable requirements, verification outcomes, transaction records and these terms. Funds connected with fraud, unlawful conduct or a breach may be withheld where permitted by law.

The website and its services are provided on an ongoing basis where available, but uninterrupted access cannot be guaranteed. Maintenance, updates, technical problems, security events, network issues or circumstances outside reasonable control may affect availability. Panda Casino may change, suspend or discontinue a feature, game or service where necessary.

You are responsible for having suitable equipment, internet access and security protections when using the website. Panda Casino is not responsible for loss caused by your device, connection, failure to protect account details or use of an unsupported system. You should keep your device and software updated and avoid accessing your account through insecure networks.

Information about how personal information is collected, used, stored and shared is set out in the Panda Casino Privacy Policy. By using the services, you acknowledge that personal information may be processed for account administration, identity checks, payments, security, fraud prevention, customer support, compliance and responsible gambling purposes, subject to applicable privacy requirements.

The website, its design, text, graphics, branding, software and other materials may be protected by intellectual property rights. You may use the website only for personal and lawful purposes. You must not copy, modify, distribute, reproduce, publish, reverse engineer or commercially exploit website content without permission, except where the law allows it.

Panda Casino may update these Terms & Conditions from time to time to reflect changes to services, law, technology, security or business operations. The current version will apply when published on the website, unless a different effective date is stated. You should review the terms regularly. Continuing to use the services after an update indicates acceptance of the revised terms.

Responsible gambling and complaints

Panda Casino supports responsible gambling. If gambling is becoming difficult to control, use the available account limits, time-out or self-exclusion tools and seek independent support. Do not chase losses, gamble when distressed or borrow money to gamble. You can contact Panda Casino through the support options displayed on the website if you need help with account controls or a service concern.

If you have a complaint, provide clear details of the issue, relevant dates and any supporting information through the available customer support channel. Panda Casino will review complaints in accordance with its internal procedures and any applicable requirements. These terms do not remove any rights or protections you may have under Australian law.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms should be read together with any applicable game, promotion, privacy and responsible gambling information published by Panda Casino.