Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember information about a visit and support particular functions. Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information held about you where permitted by law.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform similar functions, including remembering preferences, measuring website use, helping to deliver relevant content and identifying unusual or suspicious activity.

Some cookies are set by Panda Casino, while others may be placed by service providers that support the website or provide services on our behalf. Third-party cookies may be subject to the privacy policies of those providers. We do not use this policy to change or replace any third-party privacy notice.

Why cookies matter

Cookies can help a website work consistently and securely. For example, they may remember whether you are signed in, keep information associated with a session, identify the correct version of a page, or help prevent a user from having to repeat the same selection. Other cookies help us understand how visitors use the website so that we can improve its design, performance and content.

The cookies used on the website may vary depending on the services available, your device, your browser and your cookie preferences. They can generally be grouped into the following categories.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, navigation, security controls, session management, fraud prevention and the delivery of pages or features you request. Without these cookies, some parts of the website may not operate correctly. Because they are necessary for the operation and security of the service, they may not be available for removal through every cookie preference tool. You can usually block them through your browser, but doing so may prevent access to some features.

Functional or preference cookies

These cookies remember choices you make, such as language, display settings, region or other preferences. They can make your visit more convenient by reducing the need to enter the same information again. If you do not allow these cookies, the website may still be available, but some preferences may not be retained between visits.

Analytics and performance cookies

These cookies collect information about how visitors use the website, including which pages are viewed, how users move through the site and whether pages or features work as expected. The information is generally used in an aggregated or otherwise managed form to assess performance, identify errors, improve usability and understand demand. Where required, these cookies are used only with your consent.

Advertising and marketing cookies

Where applicable, these cookies may help measure campaigns, manage advertising, limit repeated advertisements or provide content that is more relevant to your interests. They may allow activity on the website to be associated with advertising or campaign information. Marketing cookies are not required for basic website operation and may be controlled through the available consent tools or your browser settings.

Security, compliance and responsible gambling technologies

Cookies and similar technologies may also be used to protect accounts, detect automated or unauthorised activity, prevent fraud, support identity and security processes, maintain records of consent and help meet legal or responsible gambling obligations. These technologies may operate alongside other checks and controls. They are not intended to replace your responsibility to use gambling services carefully and in accordance with the applicable terms.

Subject to applicable law and your choices, information obtained through cookies may be used to operate, maintain and improve the website and related services. It may also be used to support account and session functions, remember settings, maintain security, investigate misuse, understand website performance and assess the effectiveness of communications or campaigns.

Cookie information may be combined with information you provide directly, information generated through your use of the website and information obtained from lawful sources. This may help us understand whether a particular device or session is connected with an account, a security event or a stated preference. We aim to use this information for legitimate business, security, service and compliance purposes, while respecting applicable privacy requirements.

We may share cookie-related information with service providers that host, maintain, analyse, secure or support the website. Those providers should handle information only as necessary to provide their services and in accordance with applicable arrangements. Information may also be disclosed where required or permitted by law, to protect rights and safety, or in connection with suspected fraud, misuse or unlawful activity.

Cookies may be either session cookies or persistent cookies. Session cookies are normally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your settings and the provider that places it. We seek to retain cookie-related information only for as long as reasonably necessary for the relevant purpose or as required by law.

The website may contain links to external websites or services. If you follow such a link, the external provider may use its own cookies and tracking technologies. We are not responsible for the cookie practices, content or privacy arrangements of external websites. You should review the relevant provider's information before using those services.

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage certain categories of cookies. Your available choices may depend on the device, browser, location and services you use. You can change your preferences later through the available cookie controls, where provided.

Most browsers also allow you to view, delete, block or restrict cookies. Browser settings are usually found in a privacy, security or preferences menu. Instructions may differ between browsers and devices, so you should refer to the help information provided by the relevant browser or device manufacturer.

• Deleting existing cookies may remove saved preferences and sign you out of online accounts.
• Blocking all cookies may affect website navigation, account functions, security checks and other services.
• Disabling a cookie does not necessarily delete information already collected before the setting was changed.
• Cookie controls may need to be applied separately on different browsers or devices.
• Some technologies may continue to operate where they are required for security, compliance or essential website functions.

Where consent is required, refusing optional cookies should not prevent access to essential website functions. However, certain features may be less personalised, less convenient or unavailable. If you clear cookies, the website may treat you as a new visitor and may display the cookie notice again.

Your privacy rights

Depending on your circumstances and applicable Australian privacy law, you may have rights relating to personal information collected through cookies or similar technologies. These may include requesting access to, or correction of, personal information and asking questions about how information is handled. Any request should be made through the privacy or support process made available by Panda Casino. We may need to verify your identity before responding and may apply lawful exceptions.

Changes to this policy

We may update this Cookies Policy when our website, technologies, services or legal obligations change. The updated version will be made available on this page, together with a revised effective date where appropriate. You should review the policy from time to time. Continued use of the website after an update may indicate acceptance of the updated practices to the extent permitted by law.

If you have questions about this Cookies Policy or wish to manage a privacy request, use the contact or support options made available on the Panda Casino website. Please do not send sensitive account, payment or identity information through an unsecured channel unless specifically requested through an appropriate process.